Warranty & Replacement Parts

ZÜCA Europe Service Desk, we're here to help!

For Warranty claims for product purchased via an authorised ZÜCA Retailer, please contact the retailer directly regarding your claim.

For Warranty claims for product purchased via www.zuca-europe.com, please press here. 

Are you an authorised ZÜCA dealer, please claim your warranty here.

Buy Spare Parts here >

You can claim your warranty by filling in our warranty form. Complete the form with as much information as possible, as we cannot process incomplete forms. Please allow 5 business days for a warranty specialist to begin processing your claim.

Please note: warranty is only valid to products purchased through the ZÜCA website or from an Authorized ZÜCA Retailer. This warranty gives you specific legal rights, and you may also have other rights, which vary from country to countr

 

 

 

 

 

 

Frame Accessories*
Warranty Length
Wheels
2 years from date of purchase
Handles
2 years from date of purchase
   
Insert Bags
Warranty Length
ZÜCA Mini 2 years from date of purchase
ZÜCA Flyer
2 years from date of purchase
ZÜCA Pro
2 years from date of purchase
ZÜCA Sport
2 years from date of purchase
ZÜCA Pet
2 years from date of purchase
   
Accessories
Warranty Length
ZÜCA Accessories
2 years from date of purchase
   
ZUCA Skipper*
Warranty Length
Skipper Artist
Structural Warranty **
Skipper Travel
Structural Warranty **
   
Wheels
2 years from date of purchase
Handles 2 years from date of purchase
 
*Wheels and handles are considered moving components and are not covered by the ZÜCA Frame Structural Warranty.
**Limited lifetime warranty against manufacturer's defect, and does not cover wear and tear, or misuse