Delivery Method
Orders must be placed by 12:00 PM CET
Working Days
Shipping Costs
We offer free shipping for orders over €199 to other countries within the European Union. For orders outside the European Union, shipping costs will be charged. These will be automatically calculated at checkout before you confirm your order.
Note: Our shipping costs for deliveries OUTSIDE EUROPE always exclude customs clearance fees and import duties! Additional costs, namely customs clearance fees and import duties, are charged by the carrier upon reaching your country. You are responsible for paying these costs.
If you do not want to pay import duties, please contact one of our nearest ZÜCA partners in your country. Click here for our store locator.
Indication of Transit times per country
The transit times are listed below. The number of days indicated here provides an indication of how many working days a delivery typically requires to be in transit from the moment of shipment.
Inside EUROPE | Transit time |
Austria | 2 - 3 |
Belgium | 1 |
Bulgaria | 4 |
Croatia | 4 |
Czech Republic | 2 - 3 |
Denmark | 2 |
Estonia | 3 - 4 |
Finland | 2 - 4 |
France | 2 - 3 |
Germany | 2 |
Greece | 5 - 6 |
Hungary | 3 |
Ireland | 3 - 4 |
Italy | 2 - 3 |
Latvia | 3 - 4 |
Lithuania | 3 - 4 |
Luxembourg | 1 |
Poland | 2 - 3 |
Portugal | 3 - 4 |
Romania | 5 |
Slovakia | 2 - 3 |
Slovenia | 2 - 3 |
Spain | 2 - 3 |
Sweden | 2 - 4 |
The Netherlands | 1 |
Outside EUROPE | Shipping Day |
Switzerland | 2 - 5 |
Norway | 2 - 5 |
United Kingdom (minimum order value €200) | 2 - 5 |
Restrictions
Tracking an order
Finding Order Status
The status of your order is easy to find.
- Check your e-mail
- You must enter an e-mail address when paying, so you can receive e-mails about the status of your order.
- Visit our website
- You can log in at any time you want on ZUCA-EUROPE for your order history. Information on your pending orders, follow-up orders, and previous orders is available.
- Contact us
- If you still have questions about your order, contact our customer services through [email protected]