ZÜCA RETURN POLICY

• Final Sale Policy: All sales are final. We do not accept returns, process exchanges, or offer refunds for any purchases under any circumstances.
• Third-Party Purchases: If your product was purchased from a retail store or a website other than zuca-europe.com, please contact the original place of purchase regarding their specific store policies.
• No Retroactive Discounts: Promotional codes, sales, or discounts cannot be applied retroactively to previously placed orders or completed purchases.
• Manufacturing Defects: If you receive an item with a verified manufacturing defect, please contact Customer Support for assistance under our product warranty guidelines.
• e-Gift Cards: e-Gift Cards are non-returnable, non-refundable, and cannot be redeemed for cash, except where required by law.